I’m happy to report that I’ll be presenting a talk entitled “How Social Technologies Create New Languages” this year at SXSW. If you’re attending the event I hope you’ll join the session and share it with your friends. As the title suggests, the topic explores the idea that language and social technology are in a coevolutionary… Read more »
I’m in great company when it comes to Eloqua’s recent marketing leader roundup. Check out their slideshare below. I’m on board with Matt Heinz regarding the importance of process, though I think of process and culture must also be tightly linked. And to Tony Zambito, I say that the process must include a protocol for… Read more »
Wait, is today Friday? Crazy. UNDERSTAND/FIX THE WORLD Future Now has a good post about making the case for avoiding jargon and acronyms: http://bit.ly/m1vTe Wired: some last minute excitement for the Netfilx Prize …. more crowdsourcing madness: http://bit.ly/NXDIt Dan Roam draws helpful pictures that explain the healthcare crisis, or should I say insurance wars? http://bit.ly/onbqL… Read more »
Welcome to Friday. I have a bunch of stuff from Kottke.org, so I just wanted to mention that it’s an awesome feed. UNDERSTAND/FIX THE WORLD Seven lies about lying, a great NY Times piece by Errol Morris (via kotkke) http://bit.ly/W9pxe Hot Waitress Economic Index (via kottke) http://bit.ly/J62Y2 Google’s tools to make the web faster: (via… Read more »
It was another week. UNDERSTAND/FIX THE WORLD Dare I say, get smart? http://smart.fm/ MARKETING A cool tool for updating all your social media sites at once: http://ping.fm/ Good news for customer service: http://bit.ly/14vKLS Video of Jeff Bezos about Amazon and Zappos http://bit.ly/2xUfJp DESIGN A great post by Alexa Andrzejewski on the experience design process: http://bit.ly/DfMkw… Read more »