This was the week. FYI, I’ve put the links in as short URL …. not sure if this is better, but it is easier.

• UNDERSTAND/FIX THE WORLD
  • Video with Tim O’Reilly about working on stuff that matters http://bit.ly/inv7l
  • Peter Gloor, Research Scientist, MIT Center for Collective Intelligence talks about COINS http://bit.ly/JxSAs
• MARKETING
  • Good news for customer service: http://bit.ly/14vKLS
  • Video of Jeff Bezos about Amazon and Zappos http://bit.ly/2xUfJp
• DESIGN
  • YouTube now has 3D: http://bit.ly/PwFeE
  • Arieff’s take on Design Policy Initiative for the NY Times: http://bit.ly/6RUV1
• SOME FUN
  • This is gorgeous (via Kottke): http://vimeo.com/5606758

Have a great weekend.